{"id":4909,"date":"2025-06-18T10:55:58","date_gmt":"2025-06-18T10:55:58","guid":{"rendered":"https:\/\/resortparadis.ro\/?page_id=4909"},"modified":"2025-06-18T10:56:01","modified_gmt":"2025-06-18T10:56:01","slug":"politica-de-retur","status":"publish","type":"page","link":"https:\/\/resortparadis.ro\/en\/politica-de-retur\/","title":{"rendered":"Politica de retur"},"content":{"rendered":"



Politica de Retur – Resort Paradis
<\/p>\n\n\n\n

Politica de Retur pentru Servicii
Evenimente & SPA<\/h1>\n\n\n\n

Prezenta politic\u0103 reglementeaz\u0103 condi\u021biile \u00een care clien\u021bii pot anula serviciile contractate cu SC CORILUC SRL<\/strong>, \u00eenregistrat\u0103 sub denumirea comercial\u0103 Resort Paradis<\/strong>, conform legisla\u021biei din Rom\u00e2nia (2025). Accesarea serviciilor implic\u0103 acceptarea acestei politici.<\/p>\n\n\n\n

1. Defini\u021bii<\/h2>\n\n\n\n
    \n
  • Prestator:<\/strong> SC CORILUC SRL \u2013 Resort Paradis<\/li>\n\n\n\n
  • Client:<\/strong> persoan\u0103 fizic\u0103\/juridic\u0103 beneficiar\u0103<\/li>\n\n\n\n
  • Contract:<\/strong> \u00een\u021belegere semnat\u0103 fizic sau digital<\/li>\n\n\n\n
  • Eveniment:<\/strong> activitate organizat\u0103 la cererea clientului<\/li>\n\n\n\n
  • Serviciu SPA:<\/strong> tratamente sau terapii \u00een SPA HOTEL NOBLESSE<\/li>\n\n\n\n
  • Avans:<\/strong> sum\u0103 achitat\u0103 pentru rezervare<\/li>\n\n\n\n
  • For\u021b\u0103 major\u0103:<\/strong> eveniment extern \u0219i inevitabil<\/li>\n<\/ul>\n\n\n\n

    2. Condi\u021bii generale de nerambursare<\/h2>\n\n\n\n
      \n
    • Avansul sau plata integral\u0103 nu sunt rambursabile.<\/li>\n\n\n\n
    • Conform OUG 34\/2014, serviciile personalizate sunt exceptate de la retur.<\/li>\n\n\n\n
    • Blocarea datei \u0219i alocarea resurselor implic\u0103 costuri ireversibile.<\/li>\n\n\n\n
    • Clientul renun\u021b\u0103 la dreptul de rambursare dup\u0103 achitare.<\/li>\n\n\n\n
    • Sumele par\u021bial pl\u0103tite r\u0103m\u00e2n ca desp\u0103gubire.<\/li>\n<\/ul>\n\n\n\n

      3. Anul\u0103ri din vina clientului<\/h2>\n\n\n\n
        \n
      • Motivele personale nu justific\u0103 rambursarea.<\/li>\n\n\n\n
      • Reprogramarea se face doar \u00een func\u021bie de disponibilitate.<\/li>\n\n\n\n
      • Lipsa notific\u0103rii scrise cu 30 de zile \u00eenainte atrage pierderea sumei.<\/li>\n<\/ul>\n\n\n\n

        4. For\u021b\u0103 major\u0103 \u0219i situa\u021bii excep\u021bionale<\/h2>\n\n\n\n
          \n
        • Se poate agrea reprogramarea, nu rambursarea.<\/li>\n\n\n\n
        • Notificarea se trimite \u00een maxim 5 zile lucr\u0103toare cu documente.<\/li>\n\n\n\n
        • Prestatorul poate oferi voucher\/reprogramare, f\u0103r\u0103 obliga\u021bie.<\/li>\n<\/ul>\n\n\n\n

          5. Dispozi\u021bii finale<\/h2>\n\n\n\n
            \n
          • Politica este parte a fiec\u0103rui contract.<\/li>\n\n\n\n
          • Plata reprezint\u0103 acceptarea integral\u0103.<\/li>\n\n\n\n
          • Litigiile se solu\u021bioneaz\u0103 la instan\u021bele din jud. V\u00e2lcea.<\/li>\n\n\n\n
          • Guvernat\u0103 de legisla\u021bia rom\u00e2n\u0103 \u00een vigoare.<\/li>\n<\/ul>\n\n\n\n

            6. Politica de retur pentru serviciile SPA \u2013 SPA HOTEL NOBLESSE<\/h2>\n\n\n\n
              \n
            • Anulare cu peste 48h:<\/strong> rambursare 100%<\/li>\n\n\n\n
            • Anulare \u00eentre 48\u201324h:<\/strong> rambursare 50%<\/li>\n\n\n\n
            • Mai pu\u021bin de 24h sau neprezentare:<\/strong> f\u0103r\u0103 rambursare<\/li>\n\n\n\n
            • Solicit\u0103rile se trimit la office@resortparadis.ro<\/strong><\/li>\n\n\n\n
            • Reprogram\u0103rile se fac \u00een limita locurilor disponibile.<\/li>\n<\/ul>\n\n\n\n

              Pentru orice \u00eentreb\u0103ri suplimentare, v\u0103 rug\u0103m s\u0103 ne contacta\u021bi la: office@resortparadis.ro<\/strong><\/p>","protected":false},"excerpt":{"rendered":"

              Politica de Retur – Resort Paradis Politica de Retur pentru ServiciiEvenimente & SPA Prezenta politic\u0103 reglementeaz\u0103 condi\u021biile \u00een care clien\u021bii pot anula serviciile contractate cu SC CORILUC SRL, \u00eenregistrat\u0103 sub denumirea comercial\u0103 Resort Paradis, conform legisla\u021biei din Rom\u00e2nia (2025). Accesarea serviciilor implic\u0103 acceptarea acestei politici. 1. Defini\u021bii 2. Condi\u021bii generale de nerambursare 3. Anul\u0103ri din …<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"cozystay_single_page_hide_site_header":"","cozystay_single_page_site_header_source":"","cozystay_single_page_custom_site_header":"0","cozystay_single_page_custom_sticky_site_header":"0","cozystay_single_page_hide_page_title":"","cozystay_single_page_header_section_size":"","cozystay_single_page_header_background_color":"","cozystay_single_page_header_background_position_x":"center","cozystay_single_page_header_background_position_y":"center","cozystay_single_page_header_background_size":"cover","cozystay_single_page_header_background_repeat":"off","cozystay_single_page_header_background_scroll":"on","cozystay_single_page_header_text_color":"","cozystay_single_page_header_show_breadcrumb":"","cozystay_single_page_site_footer_hide_main":"","cozystay_single_custom_site_footer_main_source":"","cozystay_single_custom_site_footer_main":"0","cozystay_single_page_site_footer_hide_above":"","cozystay_single_custom_site_footer_above_source":"","cozystay_single_custom_site_footer_above":"0","cozystay_single_page_site_footer_hide_instagram":"","cozystay_single_page_site_footer_hide_bottom":"","cozystay_single_custom_mobile_menu_source":"","cozystay_single_custom_mobile_menu":"0","cozystay_single_custom_mobile_menu_animation":"","cozystay_single_custom_mobile_menu_width":"","cozystay_single_custom_mobile_menu_custom_width":375,"footnotes":""},"class_list":["post-4909","page","type-page","status-publish","hentry"],"yoast_head":"\nPolitica de retur - Complex Paradis<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/resortparadis.ro\/en\/politica-de-retur\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Politica de retur - Complex Paradis\" \/>\n<meta property=\"og:description\" content=\"Politica de Retur – Resort Paradis Politica de Retur pentru ServiciiEvenimente & SPA Prezenta politic\u0103 reglementeaz\u0103 condi\u021biile \u00een care clien\u021bii pot anula serviciile contractate cu SC CORILUC SRL, \u00eenregistrat\u0103 sub denumirea comercial\u0103 Resort Paradis, conform legisla\u021biei din Rom\u00e2nia (2025). 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